Warranty

VISIONTECH Digital Displays LED Technology Warranty

VISIONTECH warrants your new LED Sign to be free from defects in factory materials and workmanship. Products believed to be a manufacturing defect will be repaired upon investigation of the issue. Each new Display includes (5) Year Limited Warranty. Limited warranties only cover parts and in-house labor.

VISIONSTECH’s Five Year Warranty covers

  • All VISIONTECH manufactured electronic products
  • All LED board assemblies*
  • All power supplies
  • All Embedded electronic control**

Exchange Program
VISIONTECH supplies each customer with a Spare Parts Kit that comes with key parts in case a replacement need arises. If a part requires a replacement the component will be available in the spare parts kit. Customers send VISIONTECH the defective part and then VISIONTECH will send the customer a replacement part. This service allows the customer to get the sign back in working condition without shipping delays quickly and decreases display downtime.

Warranty And Limitations of Liability
This warranty shall not apply to any product for improper installation, unauthorized modifications, vandalism, destruction, loss, theft, negligence, damage or misuse of product. Nor does this warranty cover any malfunction or damage due to acts of God.

Exceptions:
* 1% or less of dead LED lamps is considered acceptable and is not covered under warranty.
** All wireless devices and peripheral components associated with wireless devices are covered for only 1 year – Standard Ground Shipping both ways covered under warranty.

Share on